The Customer Service Standard or CSS consists of proven behaviors that turn customer service into increased sales.

Using the CSS to training team members and consistently using these behaviors will not only improve your customer service, but will also increase add-on sales and customer retention.

The CSS is divided into 4 main sections:

• Greeting and welcoming the customer.
• Initiating and leading the customer through the order process.
• Completing the order.
• Delivering the food and parting with the customer.

For complete program details please call 801-319-8268 to talk to a member of our business development team or email: client-relations@humantouch.us..